Printer Problem

 

 

Dear  Sir ,
I recently purchased an HP Printer, and when I am in the room watching it, 
It works perfectly.  However, nearly every time I leave it unattended, the 
Papers come out wrinkled, sometimes even shredded, with blurred ink.  If I 
Re-start the print job and babysit it, there are no problems.  You can 
Imagine that this has been very frustrating, and I would appreciate one of 
Your technicians coming out to fix whatever the problem is.
Thank you,
Dave  

 


Dave,
Thank you for contacting 
 us .  As you know, one of our top Technicians was dispatched to investigate your printer problem.  His initial findings mirrored your experience, so he set up a hidden camera to document what was causing the paper disruption.  Please review the attached video, and thanks again for your business.  
Sincerely,
Mark

 

 

Click To View The Video